Frequently asked Questions

How long do HD Brows last

HD Brows Last 6-8 weeks dependig on your hair growth.

How long do LVL Lashes last

LVL Lash treatment lasts between 6-8 weeks. We ask that you don't repeat the treatment less then 6 weeks at a time.

LVL Lash prep

Please come in to us mascara free.

LVL Lashes aftercare

  • We ask our clients to keep their lashes away from water for 24 hours.
  • You can wear eye make up the day after the treamtent.
  • If you like to wear mascara and eye make up please use a gentle eye make up remover or micellar water to remove any eye make up.
  • Stay away from oil based make up removers around the eye area when you have the treatment.


All of our appointemtns are avialble to book online.

Patch Test

The importance of coming in for your patch test if you have never had the treatment before cannot be emphasised enough. When booking your appointment please ensure that you can make it in to have your patch test 24-48 hours before your appointment. Failing to do so will mean that you will not be able to have the treatment done and the deposit you paid to hold your appointment will not be refunded or transferred to another day.

How to Patch Test

Please email: to arrange your booking letting us know a time that suits you best. The patch test itself will only take a couple of minutes. We will test you on your wrist or behind the ear. You will be asked to leave it on 24 hrs and we ask you to email us straight away after the 24 hours if you have had a reaction.

Our Cancelation Policy

We have a 24 hour cancellation policy. If you cannot make your appointment please contact us 24 hours in advance via email and we can reschedule your appointment to a time that suits you better. If you cancel your appointment within the 24 hour window we cannot reschedule your appointment or refund your deposit. Thank you for understanding .


We have beautiful vouchers that you can gift to your friends and family, please follow the link to purchase - purchase voucher FYI we can post your voucher too, no need to pop in to us!

Student Discount

On Wednesdayโ€™s we offer 20% Student discount on brows, we ask you to bring your student card with you to to book an appointment online you can follow the link - Student brows